FAQ'S

How to Track My Order?

The Derma Wellness Team will send an email with tracking details to your registered email.

For more clarifications about order tracking, reach us via mobile/Whatsapp at +971 56 825 1676
How to Cancel My Order?

For order cancellations, please send an email to info@dermawellness.ae with your order details and the reasons for cancellation.

What Forms of Payment Can I Use?

You can use Apple Pay, Tamara, VISA and MasterCard.

How to Return Items?

Send us an email on info@dermawellness.ae with order details and reason for refund

Can I Order from Outside the UAE?

Yes, we have international shipping.
Are There Derma Wellness Events I Can Attend?

Of course! Follow us on our social media accounts to know about our upcoming events or subscribe to our membership to receive our latest news and upcoming events.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@dermawellness.ae

Other inquiries? Let's chat.

Please email us at info@dermawellness.ae